The Perception At W London

We received a warm welcome upon arrival. The drinks were excellent, and the lounge chairs and bar provided a very comfortable setting. The background music was pleasant and unobtrusive, allowing for easy conversation. The decor, lighting, and overall atmosphere contributed to a wonderful vibe!

I absolutely love this place! It features a stunning giant disco ball that overlooks Leicester Square, as well as a gorgeous circular island fireplace that's perfect for the winter months. The restroom is also very well designed. I frequently visit for cocktails, tea, and some light snacks. I highly recommend it!

Extremely poor service and rude waiting staff, food was good. We went for lunch on 28/12/2022. Ordered lobster and prawn mac n cheese, chimicuri burger, a cocktail, Pepsi max and water. The person who took our order was great, then came the waiter. He firstly asked if I am staying at the hotel (I said no) then he asked for my credit/debit card to open a tab. He was going to take my card away which I don’t feel comfortable and I didn’t want to open a tab. Food arrived, we weren’t quite finish our meal, he came with our bill asking us to pay! We did not ask for the bill as we were going to have churros and coffees. The waiter decided that we need to pay the bill at that particular moment so we paid and left. Such a bad service, never going back again despite we did enjoy the food. Shame.

We received a warm welcome, and the staff were friendly as well. The food and drinks were delicious, and they even offered us roasted almonds while we waited for our meals. The music was enjoyable, although a bit on the loud side, but not overly so. It's a fantastic spot for photos, and there’s even a photo booth available. The restrooms were well-kept, and the view from our seating area was pleasant. Overall, it's a lovely place in Leicester Square.

I had a couple of drinks which was nice. Quite a boujee place, very chill classy decor and vibe. Staff were hit and miss, had a really rude member move us from our seats saying its reserved even tho we were taken there by another member of staff, he was really short and angry even tho it was am honest mistake. We moved elsewhere and was waiting ages for our drinks as we were forgotten about but we had a really nice bartender who served us eventually and even gave my friend a free drink because she didn't like her cocktail, and offered her to try others. He saved the evening. There was a dj which gave it a nice vibe but could have had bit better music. Felt a bit intimidated by bouncers everywhere but I guess that's expected in a place like this. Overall a decent experience.