Tokii - London

It's sad to see how every visit in tokii, the service goes simply continuous. on my recent visit I was told that they could not serve me because the kitchen was not ready for the afternoon tea set I requested. they place the responsibility on open table and blame it on a communication error between the app and them. it was clear, however, that the restaurant had shown the reservation on the screen and since there were 5 hours from my booking to the actual date, there was enough time to inform us about the missing availability. the host offered to book us for another time, but this is not sufficient compensation for all guests who travel all the way to try out their products only to be put on the door. I acknowledge that it is not quite tokii fault, but as a hotel restaurant that is proud of its hospitality, there is much more to wish than that.

This place is not worth the money. It’s overpriced. They served the courses very fast, it wasn’t a relaxed ambience. The music was very loud and not restaurant appropriate. We had a lovely evening but not thanks to this restaurant. It was worth less than half of the money we paid. A bit of a tourist trap in my opinion!

Food was good but the service unfortunately not so good. Overall ok.

The afternoon was fantastic, especially the sweet options. services were friendly and attentive. After experiencing some of the upscale teelokale londons, my partner said that this was one of the best and is already planning a return.

Beautiful ambiente for a quiet relaxing afternoon tee and special catch up with many missing friends. lost a star as they did not matcha on the afternoon tee, the tee itself was quite short (may have done with a refilling) and we had to wait extra time (after billing) for the birthday news. it was a nice tasty, but the service was very slow was not very smooth.