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Feedback gevenWe love Pizza tonite and the family that runs it is amazing. We have never had a bad pizza from there and the wings are HUGE. Real bacon is used, not the crumble stuff that other places usually use. Their family deal is a deal for sure, you choose the size of pizza x2 ( 4 toppings on each), 1 1/2lb wings, garlic bread or large ceaser salad, 4 cans of pop or 1-2L. Can't beat it. We haven't ordered pizza from anywhere else in 2 years.
Pizza Tonite in London, Ontario provides good food, good value and good service. It is our favourite pizza in London.
We have continued buying pizza and wings from this place even after the newest people took over. The place is crazy busy when ever we order and generally that's a good sign. Typical pizza joint inside. Average at best for cleanliness and a wack of people bumping into each other throughout. Building is to narrow to try pulling of what they do day in day out. Accident waiting to happen. Its a very family affair in there and when things not going so well they start speaking a foreign language to each other so you don't understand. We have had approx 70 percent good luck with our orders being correct and completed in a timely manner. Chicken wings are very large with good tasting sauces and likely the only reason we keep going back.
Have ordered from there for the last 5 years. We've ordered lasagna with our usual order twice in the last 3 weeks and they've forgot to deliver the lasagna both times. They then promised to make it and deliver it as soon as possible. The first time it took an hour, the second time they said it would be 30 mins and it took 50. When you order lasagna, they say it will make your order take longer, an hour instead of 45 mins. Tonight our order took 1 hour and 45 mins to arrive incorrect, then the extra 50 for the lasagna to arrive. That's over 2 and a half hours for my wife to wait for her food. Sorry and a $5 discount off your next order works once but twice in a row?
We had ordered some delivery pizza as we had a gathering with some friends. Placed our order and it was verified back over the phone. When it was delivered they had mixed up one of the pizzas. No big deal as one of the people in our party used to work a a major pizza chain and knew this would be dealt with as it was clear they ordered it correctly.Management argued on the phone with us that we did not order what we did then agreed to deliver the missing pizza. When they arrived they wanted the bad pizza but this was not made clear (and not the general policy with major pizza chains as they know people will be hungry in mean time). We would have saved it if they said they wanted it but it was not made clear.The staff and management were nothing but rude about this and we will likely never order from them again. From a customer service point of view, I have never seen such a short sighted rude approach.