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Feedback gevenNot only are they friendly and fast but my food was INCREDIBLE!! Amazing eggplant parm!! It even came with tasty crispy fries!!!
We have ordered from Lezama’s in the past and the food has been good. After today’s experience, we will not be ordering again. Everything went well when placing my order. It went downhill with the delivery guy. First, he quoted me a price that was $8 higher than what I was told on the phone and from was on the printed receipt. I corrected him and showed him the receipt was stapled to the food bag. He did not say anything further. I paid him the correct amount and still tipped him very generously. When I got inside and opened the bag, I realized that one of the items was wrong (the sandwich contained mushrooms and I am very allergic to mushooms). The sandwich I ordered did not come with mushrooms and I was clear with my order. I called and the person who answered the phone readily admitted their mistake and said we would have a replacement in 15 minutes. He did not offer to replace the pizza we had also ordered that would be cold by the time the replacement sandwich arrived. Additionally, the sandwich I ordered was less expensive than the sandwich I was given and paid for. I told my family go ahead and eat the pizza because it would get cold if they waited for me to get my sandwich. My family finished the pizza. I discarded the empty pizza box along with the sandwich. After an hour of waiting, i gave up on ever getting my sandwich. Eventually, I got a call on my cell phone. The delivery guy said he had the new sandwich but would not give it to me until I gave him back the wrong sandwich. That wrong sandwich was already in a garbage bag and already put down the garbage chute along with the empty pizza box. The person on the phone that I spoke to never said that I needed to retain the wrong sandwich. The delivery guy would not give me my food even though it was already paid for. Overall, this was terrible service and poor customer treatment. I should not have been subjected to an attempt to cheat me by the delivery guy, being overcharged for the wrong food, and never getting my food that I already paid for. Lezama’s took my money but I never got my food.
Amazing pizza!! Not too greasy and thin-crust makes it tasty and amazingly good!!! really impressed!! Thank you? we ordered their new Pizza on the menu and the Margherita!
I enjoy your Italian subs quite a bit, probably going to order one right now, always feels like a bang for my buck because of the fries you give. Which are usually crispy and good most of the time but they're crinkle cut so I'm not knocking you.I'll have to try some other stuff soon, I'm just addicted to Italian subs. Ily
I ordered a slice of Peperoni pizza for my daughter toddler) my wife took a piece of Peperoni and the Peperoni came with a stapple in it … we throw that slice of pizza … just be careful when u order from this place