A&w - Longmont

Had a great experience at the A&W/KFC today. I know their rating is pretty low so I’m sure it’s hit or miss, but today the customer service was spot on.

Great staff. Have a broken leg and got brought this food. It made my day!

Very very poor I would give this place a zero if I could because the staff was terrible they didn't want to do their jobs and some of them looked like they where on drugs and the manager was rude too they didn't get the order right or the refund right and when a man needed help they yelled at him so will not come back here so very very bad

The lady who took my order in the drive through was super unpleasant and multiple parts of my order were wrong. I definitely won't be coming back.

If you like cold, limp, over cooked and tasteless fries then you're in luck. You'll get all this while paying no more than you get with tasty hot crispy fries. No trays. NO CHILLED MUGS which makes the whole rootbeer experience. Cold inside and I mean the thermostat, the inside, and unfortunately most of the staff. Chairs upside down on tables. Food served in sacks. Condiments in packets. Nobody in the drive up and 1 other couple inside. That's a clue folks. Mind you this was on Saturday at 11:30 AM not 9 at night when you'd expect people to be worn out and frazzled. UGH! The burger wasn't nearly up to A W Standards. Wife went with the KFC chicken sandwich and all of this applied to her meal too. Drive to Berthoud for a super A W or to Eaton for absolutely the best. Both have great food, the mugs, and courteous staff. P.S. I do so appreciate people in the service industry in these trying times but...