Boba Guys Los Altos

I got the hojicha banana milk with boba and I think it’s the best boba I’ve ever had.

Asked for no ice but still got ice. Oh well, taste is fine?

Why did you stop offering hot Boba milk tea? Every time I try to login and order it only it shows the iced options yet, in the morning you show hot options, then, in the evening, you show cold options, why is that? When I go to the store one day I asked for the hot option and then the person in front desk says they don’t offer it, then next day I go to the same store I asked for a hot option, and they provide a hot tea without question. What’s up with the sudden decision of not supporting hot tea?

They suddenly stop offering hot tea options for all their teas. I also noticed that when I tried to order online via DoorDash or any other food delivery app, sometimes they have hot options and sometimes they don't. It seems arbitrary and inconsistent, specially after previously offering a hot tea option specially now that it's winter time.

Not taking cash payment is inconvenient unfavorable.