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Feedback gevenI made a reservation at Esterel but was seated at a bar in a different area without being informed that the actual restaurant would be unavailable. To make matters worse, the restaurant opened late. I was extremely disappointed in Esterel's poor communication.
The host and atmosphere at the restaurant were outstanding, but I must say I was disappointed with the food service. Despite looking forward to a memorable meal, we experienced several issues that took away from the overall dining experience. The food lacked flavor and freshness, making it seem like some dishes were prepared ahead of time, which impacted the quality and taste. On top of that, we had to wait 45 minutes for our food, longer than we had anticipated, which left us feeling frustrated and impatient. As loyal customers, we had hoped for a wonderful dining experience to celebrate a special occasion, but the flaws in the food service tainted what could have been a lovely evening.
We had a great meal at Esterel and enjoyed dining there. We are frequent guests at Sofitel and look forward to returning soon.
Great service and ambiance, but very average food considering the price. I love a good buffet, but the food taste and quality I’d say was a $45 value, not $85. The desserts were the best thing of the whole meal, shout out to the pastry chef. As far as the rest of the food: the prime rib was decent, chicken was dry, fish was very flavorful and moist but overly salty, shrimp and brussels sprouts were dry and bland, sweet potatoes and mac and cheese were delicious, orzo salad was very tasty and fresh, also there was a really nice charcuterie spread with some grilled veggies. I would not return here again for any kind of holiday buffet.
The Thanksgiving prefix meal was underwhelming. It was basic turkey, dressing, mashed potatoes, and mushy green beans all of which was absolutely smothered in gravy, We ordered an additional vegetable side dish to add some texture and flavor to the meal.