Sweetgreen - Los Angeles

I ordered Harvest Bowl from Uber eats and this is what i got. It’s a kale salad and they forgot to put kale. This is what i got for my time and money.Food: 1/5

Workers should be focus on everything they are rude when it gets to the point when you waiting for the bus the front is always dirty and smells they hardly clean up they should focus on that instead of kicking the people out this happen a few times with the workersAtmosphere: 1/5

So fresh! I love their food, I have tried a few salads and rice bowls and everything has been delicious. Establishment is well kept and clean. Portions and prices are reasonable.

I enjoy the shroomami warm bowl from Sweetgreen. I typically add blackened chicken for additional protein. Today, I was a couple of bites into my bowl when I realized there was absolutely no chicken. Mind you this is during my 30 minute work break, and I tried calling the location to figure out what my options are before I continue eating the bowl since they messed up my order. The phone line is an automated system that doesn’t even have an option to talk to someone in person or an option to let them know that they messed up your order. Very disappointed that I had to spend my entire break attempting to navigate their system. It’s been more than 15 minutes and still haven’t received a call.Store manager are you guys going to refund my additional charge for the chicken that was missing? What the hell?

(I'm posting this about 4 months after the fact but... I went here in between biz meetings and Rich (I still remember his name THAT'S how awesome he is! was working the line each time I went. He was super friendly and the salads were amazing. The rest of the staff was very attentive too and the place was clean. Loved it!