Mc Alister's Deli - Louisville

Food is great. Service was good and has outside seating.

Great food, but a cashier appeared to be having a bad day. The other staff members made up for it and were very polite and helpful. Definitely order the half King Club and half Caesar salad combo.

I went here the other day with my wife and the lady working behind the counter was so nice. We made a few changes to our orders, but everything came out perfect and the food was fantastic. The potatoes here are gigantic. If you eat here, you have to get a potato and the sweet tea. They make amazing sweet tea.

This place is a great American sandwich shop. Great classics, and a few more up-to-date offerings, that create a nice mix to choose. I love the hearty chili that's loaded with meat, but they also feature several soup selections daily, and a fire-roasted vege soup that's delicious. Calling themselves a deli is a stretch, but they do make tasty sandwich meals fit to eat any day of the week.

I ordered delivery for my workplace and they forgot two bags of chips. It wasn't a big deal, so I called them to let them know. They assured me they would bring the chips right over. I repeated my address and waited. An hour later, there was still no sign of the chips. When I called back, the staff member informed me that she had left the chips at the desk in the wrong building. She seemed to have an attitude and claimed that I had given her the wrong address. I requested to speak to a manager, but she had the same dismissive attitude. The manager said it was my fault and indicated they wouldn't be sending anyone back to resolve the issue. Instead, they offered me two bags of chips with my next order. I expressed my dissatisfaction with her and the staff's attitude and let them know we won't be ordering from them again. I work in a doctor's office, and we were hoping for a nice lunch amid the pandemic chaos. We used to order from this restaurant weekly, but that will no longer be the case.