Tropical Smoothie Cafe - Loveland

Although I typically don't enjoy smoothies, this place has won me over. The smoothies are incredibly delicious and made with fresh ingredients. The customer service was also top-notch!

Ugh.. how frustrating. I’ve never had a problem with them until today. I always order a banana smoothie, usually as a peanut butter cup smoothie with NO chocolate, and add whey. This time it took longer than expected (totally fine, I don’t mind waiting) but this time they handed me out my food first and after a few minutes, the employees kept looking out the drive-through window at me. I didn’t think anything of this, but as I drove away, I realized my banana shake definitely had chocolate in it (the banana smoothie I usually get is yellow believe it or not). To me, this tells me that they realize they made a mistake, and still knowingly handed me out an incorrectly made food item. I have no idea if they actually added the whey protein, they definitely charged me for it, but they added chocolate so if that’s anything to go by, they probably didn’t add whey.

I think the younger female employees working in the afternoon at this restaurant can come off as a bit rude. However, they were able to prepare my food quickly and it tasted delicious.

We both had a chia banana boost and added strawberries and split a thia chicken wrap with chips. We also love the kale and apple slaw too!

The food was great, but the 2 ladies that was working were not friendly. They acted like the customers were a inconvenience for them.