Mcdonald's - Lower Alloway Creek

Can't even put all ordered food in the bagI don't know about those employees either.....

The building was very clean the french fries seem to be

McDonald’s has changed. We use to go here for a burger and to entertain the kids. Now we take the grand kids. The experience is different now. You go in and there are kiosks to order. Not a lot of people inside because it is so automated they are going thru the drive thru. Took a while for our food to come. Bathrooms are weird. Must get an employee to let you in. No one at front desk they just come out if you stand there. The staff was nice enough, but seemed stressed.Kid friendliness: Play structure but very small. Pretty much for kids 5 and under.

Well for some reason my debit card wouldn't process. Manager Comp'd my Q P with cheese and french fries. Sweet!! Thanks a lot lady appreciate

Sat January 20th at 10:15 pm. Went into the lobby late one night to pick up an order and there were 3 guests waiting, two waiting for pick ups and one sitting at a table all of them on their phones. There were no employees at the front at all. I waited patiently as it was apparent they were busy and from what I could see back of house and was a total disaster and still no one came out to greet me. Finally an employee came out, walked past me and delivered the man at the table his food and walked back past me to the back of house to drop more fries, I still waited and watched. Then another employee comes out of back of house and takes an oder out to the parking lot for a guest waiting that went through the drive through. I could tell this young employe was just trying to hurry and get this guest their food and she looked out of breath from the chaos. I felt completely invisible but understood this was hopefully not a typical night and continued to wait. It was raining, busy and the staff were doing their best to keep up. After about 15 mins I was finally asked by a competent young man in a yellow shirt, who seems to be helping every single other employee in the he back of house hold it together, the name on the order... he went to look for it while also multitasking multiple fires he was putting out and it looked like he was also training young members of staff. He finally came back to say they didn 't have the order and he would have to re ring it in telling me that it would be the same order but have a different order number. I felt bad for every single employee in this store, they were all running around trying to make food as fast as they could while still motivating each other in what seemed to be a beyond In the weeds night. I understood from watching and being in food service myself for my lifetime that this is unfortunately becoming more and more of a common thing as these corporate giant companies CEO 's and hire ups take massive salaries while having skeleton underpaid staff running around sweating trying to keep up with the demanding impossible time constraints of providing FAST food. Absolutely disgusting practice and I hope these employees find a better place to work. No one should have to put up with this! No one! My hope is that a Manager or General Manager or Regional Manager sees this and gives this team a raise or a reward for going through what looked like absolute hell the night I went to pick up food. Great work to this team, I don 't know how you do it everyday and working in these conditions must be extremely difficult. To corporate ... If you are going to offer a lobby service late at night please hire another employee to be designated in the front of the house. Properly staff your stores so this does not happen again. Please treat your employees with kindness, they are human beings doing it he best they can.