Wendy's - Lubeck

The management here is amazing. So many companies lost customer service and common sense after covid. This place is friendly and works hard to please their client base and take pride in their work.

If I could put a 0 I would they let me wait in the lobby for 20 minutes and complained I was there in the door after hours when I got in there at 930 didn’t leave til 10 09 in front of me disgusted I was a Customer even in there with them no smiles

Check your food folks. I just spent 2 days on the toilet trying to get over whatever they fed to me. I think I'm done with this location.

Wouldn’t sell me a 4 for 4. Was told the higher ups wouldn’t allow it but this is something I’ve purchased from their drive thru multiple times recently.Went to a different location a few blocks away and they sold me one no problem. Beyond the rejection, the service was extremely slow and I felt like the cashier was trying to make me feel incompetent by re-read the menu to me out loud like i couldn’t comprehend it on my own. Less than ideal, wouldn’t recommend.

Great food and service. Staff was very kind and helpful.