Papa John's Pizza In Frankl - Lufkin

Pizza was hot but where is the meats ? Plenty of cheese just no meat .

Most horrible customer service ever. Took over two hours to even find out that my pizzas were still in the oven got a refund and they said they will still deliver it. 30 Mins later I call them and there response oh yeah we forgot to send it with the driver, do you still want it. McDonald's has these people beat(no offense to McDonald's)

In my order was an 8 piece of Buffalo wings, when I opened the box I realized they looked darker than usual and the sauce was every where! I quickly found out the wings were darker because they were originally BBQ wings but I guess they felt it wouldn't be noticed. If they had just delivered BBQ wings yes I would've been upset but I would've ate them. My problem is that they knew they messed up my order yet sent it out anyways. I truly hope the person that messed up my order doesn't continue to do this and put someone in the hospital because of a food allergy.

Tried to order pizza over phone. Placed order for 2 medium pizzas (the special) for $14 carryout but was told no carryout. At 9:30. So I said fine delivery. Then she told me no medium pizzas. I could get any other size. Then I ask for a discount for not getting the special and she refused to give a discount. Poorest pizza place I have ever seen. I will not have papa John's ever again!!!

Great website love the tracking! I order from here a bit and they never fail to please!