Burger King - Lynchburg

The staff here is always friendly. The orders are correct and they are pretty fast. I'm going past another BK to come to this.

Unbelievable! I ordered four whores, one of them was a bacon and cheese, I know I should have checked the bag when we pulled out the drive. We had been waiting for our order for 10 minutes and the guys behind me tried to get from behind me, so I just went when I got it. When I came home, I had only three helicopters and no bacon and cheese. I called to let her know that I didn't get my bacon and cheese-hopper, where I was told first that I had ordered three burgers not four. What I checked doubled the receipt I had actually ordered four heppers, then I was told that I had a bacon and cheese chopper, I checked and checked all burgers I had no bacon. When I told the lady that there was no bacon and cheese, she told me they had made it. Then she said while they come to make your bacon and cheese hopper then as I stopped I heard them say the person in the back to make another bacon and cheese hopper and that yes she knows he already did. When I got there, the manager didn't offer anything I had to drive for ten minutes to use my gas for her fault or money back. Honestly, just an apology I got from a sweet lady on the back, not the anger I think was the same that argued with me on the phone. Very disappointed.

They have the worst customer service skills, no sense of urgency, the food is down right pitiful and not to mention they lie and say their ice cream machine isn't working all of the time. The only reason I even gave it one star was so I could write this review. They need to close this place down and have all of their employees properly trained. There's no sense in this establishment being that terrible! They wont be getting anymore of my business, especially after today; waiting 30 MINUTES in the DRIVE THRU...

I use to visit this Burger King every day. I haven't been in a year or so because they kept giving me cold food. I decided to go there tonight because my kids wanted burger king. I asked the cashier heavy set white girl with tattoos all on her arms an her septum pierced) was the food fresh she said yes but when I got the bag an checked it was barely warm an the mozzarella sticks was old and hard. I tried calling the store 3 times an didn't get an answer.

This an ok burger king. Was not the cleanist but the food was fixed fresh and the employees were friendly.