Zoës Kitchen - Lynchburg

They have become a sweat. do not waste their time going there when they plan to order and leave. I have made 3 travels since October and every time I said it was 30-45 minutes waiting and they were not ordering. funny, there were 3 people in the restaurant. they must have a Mediterranean food supplement or something and they waited 45 minutes. that’s bs. I would say I hope they wake up before it’s too late, but if they don’t care about their customers anymore, it’s obvious that they should join Applebees old forest rd in the “No longer in Business” group.

For the last few times they keep getting my order wrong. I watched them re do my salad because they put onions on it but instead of putting more care into it they just threw it in a box with missing ingredients. This was an expensive disappointment. I would get more nutrients and value if I ate directly out of a box of lettuce.Went back probably a year later...closed because not enough staff.Went back a week later...the would not take my order unless I ordered online on the app. So I give up on this place. Too many terrible experiences.

This is the second time I've driven across town to eat here and there is a sign on the door saying you are closed due to covid or short staff. Could you update your Facebook or google hours to reflect this? Its highly aggravating to drive there and see a sign on the door saying closed.

It hurts my heart to leave this review for what used to be one of my go to places in town. Today I place it online order and was told it would be ready in 15 minutes. I arrived 5 minutes early and was told by employee that it was almost ready. I waited 15 minutes after the promised time to only leave empty handed. Customers who came after me but chose to dine in were receiving their food and I was still waiting. I’m so disappointed and hungry!! Wasted my time.

Worst service ever! Ordered Mediterranean Lentil soup and Turkey avocado combo for 2. Soup was luke warm. Asked for it to be reheated that it took 15 minutes. No apologies whatsoever and the soup they brought us was half of what we ordered!!! Love Zoe's food , but that staff is incomplete and needs customer service training!!!