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Feedback gevenI don't see the attraction. I came by tonight and ordered chicken lo my and chicken fried rice. The Lo mine was decent, but had mushrooms. I've never seen anything before. The fried rice was pure rice, onions, peas and chicken. There was no taste at all. The service was slow and the prices are high. I'm glad I came, but I won't be back.
Food is good!? But customer service is terrible. I order from them every single week whether it is in person or over the phone. The older lady at the front and who answers the phone is horribly rude. My most recent experience: I asked her to repeat my order and she said no and gave me my total instead, then she hung up the phone. I called back 3 times no answer, finally i got in contact again and had to ask if i could pay over the phone with card. As i was giving my card number she told me to hurry up.
This family-owned restaurant offers decent food, but unfortunately, the service leaves much to be desired. The older lady is quite rude, both over the phone and in person. They are quite stingy with extra sauce and utensils; for a $50 order meant for five people, they only provided four sauces and three chopsticks! When I asked for more in-store, she refused and responded with a bad attitude. Additionally, when I requested extra sauce, the guy opened the bag, took the sauce out, and slammed it onto the table. I've been a customer for six years, but this experience has made me decide never to return. There are better options nearby, specifically at the corner of Riged Road and Valley Brook!
My boyfriend and I are regulars. Maybe it's because we order simple, but our order always turns out great. I usually get Chicken or Shrimp Broccoli with Light sauce, and shrimp fried rice or white rice. Boyfriend gets the same and I like that it comes with an egg roll (the combo). On the other hand, I did not like the fried chicken wings as they had a very weird texture and smell. I had to through them away. Will be coming back, usually every two weeks!
I ate here 4 times over 2 1/2 weeks recently while staying with friends that live close-by. The food has always been cooked fresh to order, the staff is friendly (especially once they started to recognize me), and my absolute favorite thing on the menu are the fried dumplings- seriously- the best I've ever had. I also had the sesame chicken twice and it was awesome, too.
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