Kfc - Machesney Park

This KFC is the best out of all locations in the Rockford.area! It's a distance but it's worth it! Excellent customer service, the food was good and hot. The place was clean. The staff was excellent. I been to the other locations not good

Seems like everytime I want to give KFC a chance I'm repeatedly reminded how bad they are. My family and I went about 2 months ago and it was good for the first time since the reopening of this location. Went back today because I was craving fried chicken. Should of just skipped it. My chicken was old and soggy. My gravy was so thin it was water with a hint of flavor. My mashed poatoes were lacking in quantity. And to top it off they cant cook their biscuits. So when I picked up my order I asked if they did a substitution for not having biscuits. They gave me a large side. I chose fries. I should not have. They were soo old and nasty. What is up with this location. They had 10-15 employees working and a good handful were standing around. If you have this many hands then the food should be better.

I have never had such bad Kentucky fried chicken! It didn't even taste right. What a shame. Service was fine, clean place Unfortunately this was not what I'm familiar with at all 14.00 waste . Never again..

What has happened to KFC? It used to be a great place to go for your fried chicken needs. Over the past few year's however; every store that I have visited, looks messy and chaotic. The extra crispy is now more like the original and many times they do not have what you want. It is unfortunate that they have done little to maintain the quality of their franchise; at least in this region.... Now, you are better off going to the local grocery store and buying the fried chicken in the deli. The only reason that I even continue going is the flavor which no one has been able to match.

I work here but watching from afar as a customer is really nice to see how efficient and EXCELLENT they work without their manager there, Props to them and my boss Amanda for being an amazing crew and have excellent experience! I ordered a one peice Breast only and it was hot and fresh right out of the fryer! 100/10 Would recommend going here from the past being negative and bad it has grown so much and such a great place to eat