Baskin-robbins - Madera

Emily is awesome she is so nice and friendly, excellent customer service from her part, she put a smile on my face because of her smile and willingness to provide good service, it’s 12/13/23 and I didn’t get the other girls name that was there also but was also nice, friendly and has a great smile. These should get a raise definitely deserve more than the minimum !!!!!

Closing door on customer at 9:52pm when closing time says 10pm on Fridays. i told employee its not 10pm yet he didn 't answer and told me to get the out on my face. will be reporting to franchise. should have my phone out and recorded it to people to know.....

We love Baskin in Madera, very clean and friendly service. We love Fia she always takes care of us: We look forward to seeing her whenever we go in.

I can't say enough about this particular Baskin Robbins location! Super friendly, helpful and personable! But beyond that, the ice cream cake decorating is truly top notch! The best I've seen at any Baskin Robbins location!

I called Wednesday evening to order birthday cake by Friday. I thoroughly described the details on what I wanted on the cake after being asked what I want written on the cake and did not receive, therefore I am disappointed for the extra charge.