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Feedback gevenThe entire experience was absolutely incredible. From the welcome by Mark and Jim and the tour of the property when we first got there we knew it was going to be an experience that was much better than we had expected. And with the price point we had high expectations. Everyone knew our names and we got to know the staff quickly along with several guests and looked forward to activities and meals. We really enjoyed the group of guests we were with. Accommodations: We stayed in Trillium, incredible accommodation private, 2 baths, 2 outside sitting areas, close to main house and over the top decor simple beautiful. Only downside, no view but INCREDIBLY private. We had friends in Gails Room, beautiful views, but not as private... Food: The food was delicious, thoughtful and well prepared we did not have ONE bad meal, and that is saying a lot they feed you 3 full meals a day with many snacks and drinks in between. I have a food allergy and at EVERY meal, they noted it and adjusted my meal. Get the SWAG bars, trust me.... Spa: I had a massage in the Still and highly recommend Tina, it was a soothing, calming experience. The spa is small but well appointed and exactly what I needed. Activities: We tried to ride horses, but it was booked. We took hikes everyday using the Nature Trail, Hemphill Bald and the Purchase Knob trails. We had Janet and Steve as our experts in residence and we LOVED their hikes knowledgeable, funny and felt like 30 minutes as apposed to 3 hours! Hiking sticks were a nice touch. SUNRISE; If there is one activity that is a MUST do, it is sunrise on Gooseberry Knob. Trust me, it is a spiritual experience. We had a glitch with our reservation and the staff (Hannah and Will) took care of it immediately and were gracious and thoughtful about the mistake. I cannot say enough about this resort, we will be going back hopefully in the fall. Last note I hope it remains small there was talk of expanding and adding cabins I SINCERELY hope it does not get bigger the intimate experience and getting to know everyone staying there made the experience more memorable. Rooms: Accommodations: We stayed in Trillium, incredible accommodation private, 2 baths, 2 outside sitting areas, close to main house and over the top decor simple beautiful. Only downside, no view but INCREDIBLY private. We had friends in Gails Room, beautiful views, but not as private... Walkability: Activities: We tried to ride horses, but it was booked. We took hikes everyday using the Nature Trail, Hemphill Bald and the Purchase Knob trails. We had Janet and Steve as our experts in residence and we LOVED their hikes knowledgeable, funny and felt like 30 minutes as apposed to 3 hours! Hiking sticks were a nice touch. Food drinks: Food: The food was delicious, thoughtful and well prepared we did not have ONE bad meal, and that is saying a lot they feed you 3 full meals a day with many snacks and drinks in between. I have a food allergy and at EVERY meal, they noted it and adjusted my meal. Get the SWAG bars, trust me.... Noteworthy details: The entire experience was absolutely incredible. From the welcome by Mark and Jim and the tour of the property when we first got there we knew it was going to be an experience that was much better than we had expected. And with the price point we had high expectations. Everyone knew our names and we got to know the staff quickly along with several guests and looked forward to activities and meals. We really enjoyed the group of guests we were with. Spa: I had a massage in the Still and highly recommend Tina, it was a soothing, calming experience. The spa is small but well appointed and exactly what I needed. SUNRISE; If there is one activity that is a MUST do, it is sunrise on Gooseberry Knob. Trust me, it is a spiritual experience. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet
I can highly recommend the dinner experience at the Swag. It is a top notch evening, from the first moment to the last. The view, property, staff, customer service, food, ambiance, history and socializing are all stellar. For any occasion, or none at all, dinner here is a sure bet. Guests have been returning here, satisfied, for decades. I am grateful to Jim, Kirsten, Nick, Tammy, Hannah, Courtney, and the entire staff for a perfect evening. Service: 5 Location: 5
A study in how to surprise and delight your guests. Excellent food, ambiance and the Smokies to entertain you. Rooms: 4 Service: 5 Location: 5 Hotel highlights: Luxury, Romantic, Quiet
Your every heart’s desire catered to. Heavenly. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury
Truly an amazing, special place. The rooms, location, amenities, food and service are one of a kind. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic