Bp - Magor, Caldicot

Poor customer service. Cr card charged twice for one filling but they were unable or unwilling to rectify for me. Kept saying they would but never did. Poor

This place does exactly what it should. It offers fuel at standard prices, has two different types of parcel collection boxes, washing machine tumble dryer, and a shop that stocks everything a convenience store should. It's not as cheap as a supermarket, and nor should it be. However, in the hard times in Covid, and when people are out panic buying, this shop always had the items I couldn't find everywhere else, and they always seem to be open.

The air pump was broken. Went there last night to inflate my tyres but it deflated the flattest tyre entirely. I asked him to come out (he gave me a second pound to put in) but he refused to come out. The machine was not letting out air. Refusing to come out and look at it he said no there 's something wrong with your tyre it 's not the machine . He then refused to give me the pound back I paid for the machine. I asked him to mark it as out of order he says no. Fortunately there was a gentleman in the petrol station who had a hand pump and filled my tyre up. No thanks to Mr your tyre is broken . I found him very unhelpful and I was very unsatisfied he took my money for a broken machine. It makes me wonder how many people just let them keep the pound for their broken machines.

Prices ok but really hit and miss on the staff, also listed as a Hermes drop off but won't actually accept the parcel, they just make excuses

Has a good shop for snacks. A pressure cleaning hose. To clean cars.A car vac also Tyre pump.