Potbelly - Maltkiln Lane

Be careful ordering through Google maps for pick up. I went through the order, picking all my options. A big sandwich was not an option at first. So I picked all my toppings and multigrain bread. At the bottom, making it a big was an option. I clicked it and then hit order. Without being obvious when I hit make it a big, it reset all the topings and bread. So when I went and picked up my sandwich it had no topings at all and was on white bread. When I got back to My car and realized. I went back in and the employee was extremely nice and remade me what I wanted free of charge. But just be careful. If I had gotten to work before realizing I would have been very sad.

Business district eat and go. Not a big deal. You get what your order. Simple, and that’s it. It’s ok for a chain but good for a tourist a quickie for a staple.

Good service but barely any meat and veggies. Felt like I was just eating the bread

Delightful place , especially Ms Maria is so very friendly, kind and helpful !

I eat here multiple times a week. I work in cap hill and it’s impossible to find a decent sandwich. Yes this is a chain but it’s great. The team here is also fantastic. Major shout outs to Aranza, the guy who always wears the Michael Jordan hate, the one lady with glasses who works the register, this other dude who is not as tall as Michael Jordan hat guy, and another woman who I don’t interact with a lot but who seems very nice. Also the hot peppers are incredible. I hope the team sees this and knows how much their regular customers appreciate their hard work and positive attitude. It is one of the most positive moments of my day to be recognized by everyone there. Also great app. Thank you Aranza!!!!