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Feedback gevenUnfortunately, we had a very bad experience tonight with an order we called in for delivery. We ordered 2 House Burgers for delivery. Our order was delivered late and was incorrect. We received only 1 meal. When the Smokehouse was called to question where our delivery was we were told the driver was contacted and we're waiting for him to pick up your order for delivery. It is not the drivers' fault. After the order was delived, we called Smoehouse to inform them of their mistake. The manager who we spoke to had a very flippant attitude. This is not the way to do business. Tonight is the second time we ordered from Smokehouse and this happened. It's unfortunate, because they used to be top notch place to order good food for delivery. We will not be ordering from Smokehouse again.
I went to this restaurant a while back, and it was excellent. However, this last time, they definitely fell off. Minimum effort on the food. The ribs looked like they came from a pig that was on a diet. Very little meat on the bones, and very flat. What kind of animal has perfectly flat ribs? Which was ridiculous for the price. I did not eat the food. My guests literally took it home to give to their dogs. The only thing that I enjoyed was the corn bread, which is basic corn bread. I do not recommend this restaurant. The servers were good, and that was really the only highlight.
Really good bbq. All sauces are great. Ribs were the best.
I'm say the food and the service was very good. But the only complaint I got is. When the waitress brought the bill. She added a 27 tip , be herself. My girlfriend automatically cleared that, we still gave her a good tip in cash. It makes me wonder if she's trying to pull a fast one on customers. So I'll definitely keep an eye on her next time. SO AT THE END , Check your bill carefully there.
We had a very disappointing take-out order from SmokeHouse Tailgate Grill in Mamaroneck last night. The brisket and ribs were dry and cold. The chicken thigh appetizer was soggy. The pork and beans didn't taste right. We picked our order up early so it wouldn't sit there getting cold and gross but I guess it was destined to be cold and gross either way.