Zem Zem - Manchester

HARAM. WORST EXPERIENCE OF MY LIFE. They charged $10 for a side of potatoes and then added rice, which was supposed to be included with the dish! We ordered a lot of food, and they sneakily added fees that weren't listed on the menu. I ended up paying $37.90 more than expected. The cook even mentioned to his wife that something was wrong, and she just smirked and responded in Arabic, clearly aware of the issue. When I approached the owner, he and his daughter began yelling at us, calling us offensive names, and they even left nasty voicemails. I can't imagine the food is worth the price they charge, especially with all the hidden fees and exorbitant sales tax (more than New Hampshire's health tax). If they were honest, they wouldn’t behave this way. Their response to one-star reviews is attacking customers instead of addressing concerns. The staff was very rude, and the establishment was not clean. I urge anyone with concerns to report them to the Better Business Bureau and the City Council in Manchester.

The restaurant offers clean, halal Mediterranean food and has very friendly staff. The food is excellent. However, the prices are slightly on the higher side.

Many dishes on the menu and special drinks. The food tastes good, there are unique taste options and the customer service was polite. The Tamarind drink was really good, for the first time I had it as a mix drink. The interior is limited to seats and can use some updates. A beautiful area, convenient to traffic, but not too busy.

This is a great restaurant! I've been trying for some time and finally got the opportunity. My wife and I tried them for an early dinner today and we're ever glad we did. Do not let the fact that you order at the counter and sit down deceit. It's not a fast food restaurant. it is a high quality meal. Yes, you have to wait for your food, but again this is not a fast food. You make the food fresh to order and it is AMAZING! Besides, you won't wait here any longer than in a restaurant where they wait for you. We ordered the mixed Shawarma with Biryani rice, salad and Pita bread. It was all very tasteful. The man and the woman who worked there were very nice and clear put a lot of love in the meals they make. My wife and I plan to make this a regular stop every month as a staff (owner). were wonderful and the food was fantastic! Thank you, Zem Zem, we're back!

This place is a hidden gem! I ordered the chicken shawarma pita, delicious! There were only two people working (I assume the owners). They were hustling to take care of guests and cook everything, but you could tell they did it with love both by the way guests were treated and how good the food was!