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Feedback gevenIt has been some time since we last reviewed our local Pret a Manger. We have a subscription and stop by before and after work most days. The new manager, Harvey, is doing a great job running the place, making sure the shelves are always full, drinks are served quickly, and everything is clean and tidy. Waylan is incredibly friendly and talkative, even after a busy shift on his feet. The chai latte was amazing, thank you so much. Nicola, Marta, Victoria, and Waiwai are always pleasant and friendly, and Poppy loves all of you. Thank you for everything you do. Lynn
There are no gluten-free sandwich options available at this restaurant. Given the number of people who cannot consume gluten, it is surprising that they are not catering to this dietary restriction.
I often visit this Pret when coming up to visit my parents on the Quays. I must say this store really stands out in terms of the customer service, the staff are always so friendly and welcoming. I have been impressed by how efficient my visits have been, I have never had to wait for more than a couple of minutes for my order, and even in the busy periods (especially lunch time) the staff remain calm, friendly and attentive. The coffee is fab and I highly recommend the bacon and cheese twists! I have visited a number of times now, and got to know a couple of the staff memebers Ewa, Isaac. Nichola, Wai Wai, Marcia and Waylon always super friendly and I enjoy popping in on my visits to the Quays. Despite not visiting too often as I live down South, the staff always remember me and it feels very special that a big chain has retained its own sparkle of individuality. It is definitely the staff who make this store! With this being said, I was very disappointed to see the store manage, Agi, is no longer there. As the store manager she was the glue that held everyone together, and as a customer you could see how much the staff respected her and it was a lovely working environment. I was extremely saddened to hear that she is no longer at this particular branch. I do hope on my next visit she has returned and that I will be able to have a nice chat with her and the rest of the Pret team!
I always find the staff friendly even when busy and it’s spotlessly clean.. I’m not a dog lover so pick up on things quickly concerning hygiene etc and find nothing to complain about at all..
Staff are so friendly and welcoming and the drinks are always made exactly how we like them. We live on the Quays and make use of the excellent value subscription, coming here every day with our pet dog, Poppy. All the staff are amazing. Super friendly and very quick with the drinks. It’s a real pleasure to have this particular Pret on our doorstep with the excellent service all the team provide. Although all the staff are great, special mention must go to Aggy, Ewa, Waylan, Isaac, Nicola, Marcin. Apologies for missing some of you out but you don’t always have name badges on. Top marks all round.
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