Mankato City Center

11/06/22 9:30am ..$149 a night one king you get what you pay for cracked up toilet seat crooked bathroom counter paint falling off ceiling in room 20 year old little coffee maker was broken in the morning asked about continental breakfast they advertise was told we have a grab and go whatever that is no coffee in the lobby offered us packets of coffee. I said our coffee maker doesn’t work I had told him that earlier. told them “ we’re out of here” tossed our room cards on the counter. my wife and I walked away. They had nothing to say so I said don’t bother asking us what room we are in don’t bother apologizing for the problems and the girl behind the counter said we should be the ones apologizing for treating her like that guy says yeah have a nice day I said, have a nice week as we walked to the elevator. BTW they have a huge central commons area with absolutely nothing in it except a big hot tub that is broken because they are “waiting for parts.“ at least the bedding was nice and the heat worked.?

No ice on any floor, pathetic breakfast from a paper bag, awful towels, room not made up unless you ask, elevator and hot tub out of service. Staff said it will all be better after the update . Until then stay away.

I booked this hotel through priceline and it said it was 3 stars, but it wasn't. We got a good price and wouldn't be spending much time in the room, so it was fine for my girls weekend with a friend. The room was clean and comfortable, but the ice machine was broken, the hot tub was broken and the day we left, one of the elevators was broken. It has nice covered parking and was close to downtown and old town, which is another reason we picked it. You could tell it was a fancy place at one time, but they must not have enough business to bring its standards back up to that.

This hotel location is probably one of the best in the area. Located down town by the river and easy to access. This hotel needs a lot of love the carpet is more than likely been around longer than I been alive. The photos online do not correlate with what you get. Old hotel that needs some serious love. Breakfast is served in a bag so be aware of this. You park underneath the hotel but the parking garage looks like you might get robbed. The beds were comfortable but room was just a little out of date. Definitely a place to stay if you are on a budget and want to stay down town but besides that hard to recommend for any other purpose.

I reserved a prepaid room through a third-party travel site. After checking out, the hotel mistakenly charged my card for the room again. They recognized the error, but they refuse to issue a refund, constantly shifting blame and providing me with different excuses every time I call. Be cautious about this place; they show no accountability! Rooms: 2/5