Handy Pantry Food Store - Manorville

Came here today for 6 hero’s. Not only were they not made as requested, the meat was close to subways. I know handy pantries to make a decent sandwich, I don’t know what happened

Used to have best heros . Not anymore.. had more bread in my 12$ than coldcuts.. yuck

I always have a pleasant experience while grabbing a few things I need at Handy Pantry. It's only a few blocks from my home so I usually walk it. I always need something so I'm in the store almost daily for the past 12 years, either just before the Sun comes up or just before They lock the door for the night. Whether it's 6am or 9pm I'm always met with a friendly staff many of whom I'm on a first name basis. I'm pretty sure every single employee says Hi when I'm in the store. I've come to know Eddy very well over the past decade. He's always very friendly and respectful. Always a very pleasant interaction with him.

My hubby went in to get cold cuts and one of my orders was spice ham. Now I 've never had a problem with them before for the owner is super nice. I called them to let them know what happened with my order and the youngman that answered was like well the skin it comes with its not toxic or life threatening. I 'm like shocked at the not life threatening well I beg to differ because if my child eats this and she chokes, am I expected like to shrugg it off. Like if a customer is expressing concern for a product that was given wrong I at least expect an im sorry. I wasn 't even asking for refund or exchange which would be the right thing to do but you know young people they 're with customer service if not trained right. I guess till I finish this particular ham I will be removing the skin like he so kindly said. SMH?‍?‍

Dirty store, very slow service,prices are over the top. The $4.00 egg sandwich is now $6.00 find a better place to shop like I did.