Costa Coffee - Mansfield

I am not from the area, so I did not notice the signs in the car park due to heavy rain. I ended up staying longer than 60 minutes and received a fine, which did not make me happy. However, when I returned tonight, I noticed a huge sign at the entrance that was not there a few weeks ago. The staff claimed it had been up since June 2023. There was a tablet at the till with just a "P" on it, but no signage explaining its purpose. The staff did not seem interested in informing customers about it either. I also noticed that KFC, located in the same car park, did not have any signs about extending your time in the restaurant. I spoke to a manager who mentioned that they do not have a tablet for entering car registration, but the staff will do it for customers. I pointed out the lack of information on outside signs for customers to be aware of this process.

I had the pleasure of visiting Costa Coffee today, and I must say, the service surpassed my already high expectations. The team working tonight was not only delightful and friendly but also made me feel incredibly welcomed, despite my unawareness of their imminent closing time. What started as a quick stop for a hot chocolate before heading to the supermarket turned into a heartwarming experience. Their warmth and kindness truly brightened my day. I wholeheartedly recommend Costa Cafe to anyone seeking not just great coffee but also an incredibly welcoming atmosphere

Absolute joke. Dont stay over 60 minutes otherwise you will get a £100 parking fine. Why have food business’s with a time limit on it, ive never seen anything like this in my life. Its a cash cow scam and no wonder nothing can be done about it because Civil enforcement are milking money from thin air over it. Other people saying the signs are obvious… they are not because frankly most people dont expect to be time limited when visiting a restaurant or a coffee shop that the car park is purpose built for.

Met a former workmate both veterans sat catching up after 34 years. In there 1hr 45mins received a parking ticket appealed might as well wrote it in Chinese first and last time ever in a Costa zero rating from me.

I don't get how some reviews are negative mostly on the parking I mean how can you say you don't see signs there's a sign sign posted on the car park and a massive board telling you as you walk in the door slap.bang in front of you like I think some should get an eye test if they can't see these signs , moved up this way from Wolverhampton around 6 months ago all the staff are friendly, talkative and go out of their way to know your order good atmosphere as well thumbs up from me me and my girlfriend always go here