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Feedback gevenThe service team were so friendly and helpful. It felt like a cosy, family-run business. We were well looked after and the food was great. Lots of options, even for my partner who is vegan. Will certainly go again.
I ordered Rima Faz originally through Just Eat. Just Eat did not deliver my food. After speaking with Rima Faz staff, eventually Faz himself spoke directly to us through the phone. He explained that Just Eat has been poor for him and that they were cancelling the Just Eat and taking control of their own delivery service. Because of the trouble we had Faz actually hand delivered himself free of charge meals for 4 of us that had been ruined by Just eat. Incredible customer service and testament to the man that runs the show at Rima Faz. Will always be ordering directly through Rima Faz and hopefully through Faz himself. Thanks again for your generous delivery and I hope that your business goes from strength to strength without the weight of Just Eat holding it back.
Went To this amazing divine Indian restaurant to celebrate New Years Eve and I was blown away from Start to finish with what an amazing incredible night I had. The food was beyond anything I have ever eaten before and was heaven on a plate. The service was impressive with staff that were perfection. The restaurant is clean welcoming and beyond anywhere I been. I highly recommend this restaurant and can’t wait for next month to celebrate valentines there.
I took my family on Sunday night, the food was amazing The staff went out there way to what to recommend from the menu. Me my wife and 2 kids really enjoyed our experience at this restaurant. I will highly recommend Rima Faz as the best Indian restaurant in Mansfield. #Amazingfood Management go above and beyond to make your night a pleasant experience from start to when you leave.
Our order took over 2hours to arrive having been delayed 3 times. After ringing them twice, both occasions gave terrible customer service and had zero ability to respond empathetically very defensive. Asked to be reimbursed or compensated for our over £50 order and was promised they would ring back , twice… still waiting for that call! Absolutely terrible. Food was cooked well but make sure you order three weeks in advance and it might arrive in time!