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Feedback gevenUnbelievable food. Love this place, go all The time, can’t recommend enough. The food it’s just amazing every time we go! Never had an issue, always cooked to perfection. Don’t miss out on trying this place.
After several enjoyable visits to this restaurant for its authentic Italian cuisine, I decided to celebrate my 60th birthday there. Unfortunately, it turned out to be a big and expensive mistake. The staff were rude and blamed the chef for incorrectly reading the orders, resulting in my starter arriving after everyone else had finished theirs. The same excuse was given when my mother's main course was served late as well. When I politely mentioned that the toilets were messy, I was met with a dismissive response. The lack of acknowledgment or well wishes for my birthday made us feel like we were a bother to the restaurant. I will not be returning anytime soon. I reached out to them through messenger to express my hope that this was just a one-time issue, but I have yet to receive a response or apology. It seems like the person in charge of the restaurant is also in charge of monitoring messages, and attempting to sweep this incident under the rug has clearly not been successful. The entire night was chaotic, and it is clear that the staff at this restaurant need to be better organized.
During our visit to the charming village of Woodhouse, my sister and I decided to dine at the renowned Rossini restaurant (my sister had dined there before). We received a warm welcome from Dan and Gabbi, who were friendly, knowledgeable, and efficient. The restaurant was immaculate with spacious seating (despite its petite size, we did not feel cramped), well-lit with soft background music creating a pleasant atmosphere. The prices were reasonable, and the menu offered a good variety of choices (which I appreciated as I prefer a concise menu). And now, for the highlight of our experience - the food was simply delicious. It was served hot, well-seasoned, and cooked to perfection, with generous portions that were worth every penny. We were cautioned about the hot crockery, which we appreciated as nobody wants to burn themselves. Overall, our experience was overwhelmingly positive, and we look forward to returning. We highly recommend you visit Rossini and experience it for yourself.
Food was amazing, let down by the lack of management and poor training of the young staff. We was a party of 8 dining at 8pm. The young waiter/waitresses were rude and didn’t want to do anything except gossip and play with their hair. We had to ask to be served drinks/order food numerous times. If it wasn’t for the amazing food I would of got up and left as they made us feel very uncomfortable. They made very snarky remarks if we tried to make a joke. Won’t be returning unless an actual manager over the age of 16 is present.
Brilliant service and beautiful food cooked just how I asked . Would fully recommend Rossini for a good night out.
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