Devour Desserts - Mantua

It would have been helpful to have a laminated sheet at our table detailing the tastings we were experiencing, along with descriptions of the samples. It seemed that the employees didn’t really have the time to discuss the tastings in depth. Overall, the samples were delicious, but it would have been nice to have one staff member dedicated to the tasting; someone who could provide us with product information, as well as insights about the business and what makes it unique. Ultimately, we didn’t end up purchasing anything because we left feeling like we didn’t really get to know the company, which was disappointing. To add a note, I initially gave a five-star review because the desserts truly deserve it. I'm posting this update because I genuinely appreciate when a company reaches out and acknowledges suggestions for improvement. I would love to return in the future to learn more about the business and gain a better understanding of what makes it special.

I ordered a custom cake for my daughter's 21st birthday and didn't have a specific design in mind. After chatting with Stephanie a few times, I decided to let her use her creativity. My daughter went with a vanilla cake filled with raspberry mousse. The cake turned out beautiful and tasted incredible! We did need to take it out about 15 minutes before singing and cutting it. I also got a strawberry shortcake, but that one was quickly eaten on the same day.

I submitted an image of the cake design I wanted, and Devour Bakery executed it perfectly! This 12-inch tall cake can easily serve 50 people. The flavor combinations were absolutely delicious!

THE BEST! I wanted a ?naked cake? smash cake for my daughter?s first birthday. I wasn?t sure what kind to order and they walked me through what is most popular, etc. It couldn?t have turned out better. Everyone raved about how delicious it was- and not too sweet!! Every last morsel went. Absolutely delicious! Devour Desserts is the best in the area! Can?t wait to order my next cake!

While I have frequented the Mantua shop occasionally to purchase goodies for both family and work events, I needed to place a very special order for a cake for my granddaughter?s baptism. My daughter had twins ? both a daughter and son. Sorrowfully, she lost her baby boy. My daughter requested a cake to celebrate her baby girl?s baptism, and also to memorialize and honor her son in a special way. I contacted Devour Desserts initially via their online ordering system. I followed up the next day to confirm receipt of the order and to review the special request. I ordered a cake in the shape of a cross, provided a picture of the type of cake, and the size needed. The order was to include my granddaughter?s name, a chocolate chip cake with buttercream icing with pink roses. The most special part of the order was to include the initials of my late grandson in blue icing as I would be adding a little blue butterfly next to the initials. I exchanged emails with Michelle from the Aston location where the cake would be made. I had also added a signature platter with a variety of the specialty desserts to my order. She confirmed my requests both verbally and via email, and I paid the $230 invoice. I followed up once again with the owner Misty and reviewed my special order and confirmed the date and time the order would be ready in the Mantua location. All was confirmed. Here were the issues with the order: Upon arriving at the Mantua location the morning of the baptism at the designated pick-up time, the signature platter had not been prepared. The store was busy with customers and we had to wait at least 20 minutes for the platter. Upon uncovering the cake at my daughter?s house after the baptism, to say we were upset is an understatement. My grandson?s initials were left off the cake ? forgotten. It was a heartbreaking feeling for me ? horribly upsetting for my daughter. We added the little blue butterfly which we had ready to put on the cake as a remembrance o