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Feedback gevenBy Hong Kong Cafe standard, this place is huge! Furnished with outdated decor, however, degree of comfort and atmosphere was passable and quite relaxing. Service, though friendly, was slow and lethargic. Fortunately, all these short falls were rescued by the surprisingly tasty, and value-for-money food. Portions were generous so one needs to gauge accordingly. A few really stand out offerings include an authentic tasting Hong Kong style Russian Borscht, an excellent, balanced and not too tangy Baked Spaghetti with Meat Sauce and an almost perfect Hong Kong style Baked Pork-Chop on rice. Though the overall presentation and taste might not fit some western palate, however, to patrons familiar with British colonial Hong Kong style cafe food, the offerings will for sure bring back fond memories! For comparison purposes, their closest competitor is Time Square's Richmond Court. IMHO, Firefly's food is a notch better.
I was so embarrassed after taking my partner here and hoping for a nice relaxing dinner. I ordered eel on a bed of rice, it tasted so foul, I immediately spit it out. The waitress spoke with the cook, who said they had been serving the eel all day and no one else had complained, then she threw her arms up in the air in an 'I don 't know what I 'm doing ' gesture. She seemed to imply that I didn 't know what I was eating. I buy eel quite frequently. I 've had full size (with rice), sushi, BBQ eel, etc. This was a bad tasting eel and I 'm quite certain it was rotten. I do acknowledge that eel can taste very different depending on where it comes from and preparation, but this was a truly foul meal. What really irritated me was that they charged me anyway and only offered a 10% discount. The meal was almost untouched. Maybe they did not take me seriously because I look young, I don 't know. It has been some time since I went here, hopefully they have improved.
Whole place feels like it's not well-kept. Not good service. One father had to go find a high chair for baby himself. It was at the other end of the restaurant. Parents also realized all high chairs had broken seat belts. Poor quality food. Table and floor were sticky. Lots of families with small and older children were there as well as just adults.
I come here regularly, not because of its food nor service. My friends and I meet here because it is a fairly good size restaurant and not too busy, so that we can sit and talk for a while. The food is ok, not good, service varies depending on the waitress. Price is reasonable.
Located at first Markham place mall, this is the only Hong Kong style restaurant. As such, it is the best ! Price is good and lots of choices from lunch menu