The Bayswater Hotel - Maroondah

Fantastic pub fare offered at an affordable cost, along with a spacious playground for children and large TV screens in the sports bar make this restaurant an ideal spot for families.

I attempted to attend this venue recently, horrible experience. Myself and my husband approached the front door of the venue to be greeted by what one could only describe as a bully of a security guard. Upon entering we were asked had we had a lot to drink this evening to which I responded with I have had nothing and my husband had a couple of beers over dinner to which we were refused entry. I said to the security guard why are we being refused he responded with I believe your husband is intoxicated I was stunned I explained to the security guard that my husband has a disability which affects his legs happily offered to show him the scaring, this causes him to talk and stand with an unusual gait which can make him appear like he is staggering. We were asked to prove his disability happily offered numerous pieces of proof. Whilst I could have stood at the front door and provided the herald sun and age articles that discuss the massive fall my husband had been through and the fact he is lucky to still be here I chose not to. We had been humiliated enough. We were not a group of young males we were a middle aged couple going for an end of night drink left to feel degraded and humiliated by a disgusting security guard. As a person involved in the disability and aged care advocacy sectors I do not recommend this venue to anyone who is wanting to feel welcomed and accepted. To say I was shocked is an understatement. All venues have the right to refuse entry to anyone they chose you will never get the opportunity to refuse us again. I have in the past utilised this venue many times to take clients to due to its accessibility, never again. From my research it would appear this is not the first instance of problems with security treating patrons badly. After this horrid experience we went to another near by venue which we are known at welcomed not accused of lying about a disability or labelled intoxicated. There are so many nicer venues out there don't bother with this one. Shame on you ALH for allowing your staff to behave like this.

I planned a surprise party for 25 guests, but 10 people didn't show up. I informed the staff so that the tables could be used by others. I brought two large cakes that were held by the staff until it was time to present them. However, I was disappointed to find out that the hotel didn't have any cake servers. I found this hard to believe and think it was because they didn't trust us with one. This made serving the cake to the guests challenging.

Except big screen tellies is new school technology. Great range of sports shown. Horses, AFL, Rugby, Basketball etc. Beaut selection of drinks. Spacious bar with pool table, couches and tables. Saturday afternoon with rowdy crowd made for hilarious happy atmosphere.

The staff was very friendly and welcoming which was a positive . Unfortunately i was very surprised by the price increase and the mediocre quality of the food served. This venue is not what it used to be in the past and I doubt that I will ever come back.