Whataburger - Marshall

The service is extremely slow, and I've often encountered a bit of an attitude from the staff. On one occasion, despite having a distinctly masculine voice and appearance, I was repeatedly addressed as "ma'am." I gave two stars instead of one because at least they manage to get the food right... most of the time.

It took a little while for my food to arrive, but it was a pleasant 15-minute wait, much better than the 30 minutes at the End Blvd location. Overall, the food was good.

This Whataburger always has at least a 20-minute wait, and it’s almost a guarantee that they will forget to include the gravy with the chicken strips. There’s rarely anyone at the counter, and I’d much rather drive to Carthage for a better experience.

Curbside order, never came out, went inside 40 min after waiting to ask what was going on with my order its been an hour since the order was placed.... boy said oh sorry, gave me cold food and an extra cookie. Made it home and missing part of my order.Let's just say they need a manager that cares about work and not hanging outside on the clock talking with friends. Every otherwhataburger is fast and gets orders correct!! Why can't Marshall businesses keep up??? Employees just want to get paid, but dobare minimum to get by and care less about customer service!!!

Food was delicious, when finally corrected from receiving the wrong items. Victoria was super sweet and helpful. We love this place, but it wasn't a great experience this time around with a bunch of hungry kids.