Blue Heron Cafe - Massillon

They did an excellent job for our students! The sandwiches were absolutely delicious! Thank you very much!

The food was overpriced and mediocre. Additionally, their workflow is quite inefficient; they have no system for tracking which sandwich belongs to which customer. The line for ordering and picking up could also be more clearly marked.

All I can say is wow about this wonderful spot for lunch or to unwind with your favorite ice cream flavor! The staff is friendly, and the atmosphere is clean. Enjoy your visit!

I would have loved to give it more stars due to the fact i order from them alot when i work at the prison... But today unfortunately i felt a bit uncomfortable. I came in with my cat carrier due to her just finishing getting groomed in hope to get their delicious Reuben Sandwich The lady told me I wasnt able to bring a pet in there despite it being a carrier.. That wasnt really the issue... The issue was the facial expression and uninterested look in serving me like they never seen a black guy before. Looking at my surroundings seeing that its normally caucasians and them all staring at me made me very uncomfortable along with the way she told me about the pet policy... If the person could have at least smiled with a polite attitude and asked to go to the serving window instead it wouldnt matter and id be happy to do so.. Im sure it has nothing to do with my race..I might just have to start ordering for delivery to my house or prison job to be more comfortable. I might stop by and try again 1 day but who knows....

Love to stop in for a sub, haven't had a bad one yet. They are great at making it how you like. Ice cream is great too. Very friendly staff.