Panera Bread - Massillon

We didn't take photos and I'm so sorry. The chocolate croissant was so brilliant. Wear a bubble at dinner lol I had small pieces of chocolate over me, although I was careful. But it was worth it. Staff were also very happy, friendly and polite!

Destiny is the best person ever!!! Your crew is very well trained, respectful and they all definitely have some of the best customer service I've ever met!!!! I recommend this place to everyone who loves Panera!!!!

Good Wi-Fi, quiet environment and clean tables, carpet and chairs. I had a coffee and cookies, definitely freshened.

The soup was very good that my mother ate every bit.

First time going in there today and I was already confused by the layout idea. Why are half the drinks in the front if the building then the rest are in the back? I went to go grab my pick up order and they didn’t pack all my stuff, so I went to the counter and waited about 3-5 minutes for the manager to finally come out. She gave me the rest of my stuff and as I was asking her a question she walked away from me. If you want a better business you should have an employee in the front at all times no matter what you are doing, and have better manners honestly.