Cracker Barrel Old Country Store

The chicken pancake was incredible and my service was Top Notch!

I always enjoy going to the Mattoon Cracker Barrel. My grandparents have been regulars for 5 years, visiting 7 days a week. Over time, they have become somewhat of royalty there. Everyone knows them and eagerly anticipates who will be their waitress on any given night. Even if they don't win the title, the staff still make an effort to stop by their table for a quick hello. The restaurant has truly become a second home for my grandparents. They receive special treatment, such as staff discounts, free meals, and even a reserved and decorated table on holidays. Some waitresses have even gone out of their way to visit my grandparents at home in Sullivan. The staff at the Mattoon Cracker Barrel not only make my grandparents feel special, but also take care of them. My grandma has Alzheimer's and often forgets to eat, so her meals at the restaurant are vital. The staff goes above and beyond to ensure they are well taken care of. It is heartwarming to see how much they are valued and cared for at the restaurant. We recently celebrated my grandpa's 77th birthday there, and the staff went out of their way to make it a memorable occasion. They surprised him with a birthday song and dessert, complete with a signed menu as a makeshift birthday card. My grandpa was initially embarrassed, but I could tell he was truly touched. He plans to hang the menu card on his garage wall as a keepsake. I am grateful to the staff at the Mattoon Cracker Barrel for taking such good care of my grandparents when I am unable to. Their kindness and thoughtfulness truly mean the world to me.

I had the pork chops her Monday night special. They were so tender that I could cut them with my fork. The rest of the meal was just as delicious!

Every time I dine at 404, I have a positive experience. The staff always ensures that I am seated comfortably with enough room for all the dishes I typically order. There is always someone ready to refill my drink when it runs low. The service is friendly, and the food is delicious, leaving me feeling satisfied after every meal.

I had a fantastic meal at this restaurant! The meatloaf, mac and cheese, cheese grits, fried apples, cornbread muffins, and raspberry sweet tea were all delicious. I am completely full now!