Taco Bell - Mays Landing

The customer service here was quite disappointing. I walked in and stood by the registers for about five minutes without anyone acknowledging or greeting me. While the staff went about their tasks, they simply stared at me instead of approaching to take my order. When I finally flagged down one of the employees, I asked if someone was available to help me, and she pointed me to the kiosks for ordering. I wasn't aware that orders were placed this way since I rarely dine here. It would have been nice if the staff, instead of just watching, had taken the time to guide me. A little courtesy can make a big difference.

I ordered a low-carb beef power bowl without beans or rice, and I added extra lettuce and some queso. It was delicious and satisfying, and the beef was incredibly tender.

When my brother arrived to collect the order, he was told they had thrown it away because I had canceled it. However, the order wasn’t canceled in the app, and they refused to honor it despite it being paid for. The customer service was extremely rude throughout the whole process. I really love Taco Bell, but I would NEVER return to this location!

I ordered 2 hash browns 2 bacon egg and cheese quesadillas. The quesadillas were black (both). I scraped a part of one and ate a slice of one. They did not put the bacon on either. I tried calling. Mailbox full. I went back to the restaurant (15-20 minutedrive) knowing I only had a short time before I had to be at work. I told them as much. I said I wanted my money back. So Ineeded to speak to the manager. Manager was on the line making food but would not meet with me. Her name is Kivanna. 17 minutespassed and I had to leave for work. They have my food and I never got my money back. So now I have to do my whole shift withoutany food and I am out of the money for the order. HORRIBLE CUSTOMER SERVICE!!!!

Please figure out what the heck is wrong with the cinnamon twists. We ordered 4 packs tonight and they were disgusting. They have a strong chemical smell and taste to them. I had to throw them out. 8/6/22 7:17pm order number 318894