Tropical Smoothie Cafe - McKinney

SO SLOW (as always). Poor customer service. The workers just ignored me and diverted their gazes every time I tried to get their attention to hand me my order which had been sitting on the counter for 10 MINUTES.

Real fruit smoothie?? Count me in.What I got: Chipotle chicken club flatbread (a solid choice; soft and fresh flatbread, generous filling, and most importantly they didn't skimp on the sauce) and the Sunrise Sunset smoothie (sooo good, always my go to).Environment: A little cozy, but I feel like this is a to go type of place anyway. Service: I know I can be very scatterbrained and indecisive, but the guy taking/making my order made me feel extremely rushed even though I had only asked if they took something off the menu and to give me a second.

I hate this Particular Location but this whole chain/franchise has gone down hill.. I honestly want ZERO STARS!!! Food is always wrong, n 2nite I have food poisoning from them n rotten food, that probably expired months ago.. n to top it, I got .. I’ll remake the order.. Response.. only if I can throw up in ur face.. I freaking have Food poisoning

Just had lunch at TSC after a nice morning playing golf. Our flatbread sandwiches were made with care. They were filled with meat and veggies and the amount of sauce/dressing was perfect!!! Our smoothies were delicious! Smooth and flavorful! Love this place so much. When I tried for the first time in VA 7 years ago, I fell in love and I’m SO happy we have them now in Texas and 6 minutes from my house! TSC is healthy and yummy food. This location specifically did great! The crew was nice and on top of it all! We were greeted as soon as we walked in and upon departure we got 4 smiles and thank yous. Well done TSC. Well done! Thank you. We’ll definitely be back!

This post makes me sad to write. We are new to Texas and this place was right by our home, and at the time my 1 year old LOVED their smoothies and grilled cheese. We are new parents, so we are always looking for that place that our kids will tell us one day I remember when you would always take us there . This place was it, everyone was so friendly. The owner (African American guy forgot his name) connected with each customer (my family included) knew my daughter by name and her favorite smoothie. Then they sold to the new owner. I haven 't ever seen a business go down the drain quicker. Their food became inedible, we would get her the same grilled cheese but it would be on cold bread with one slice of unmelted cheese (there are a few reviews who say the same thing) The smoothies taste more like water and less like fruit. The people they have working are far less friendly and look miserable. I hope they improve but most likely won 't . It 's obvious new owners is looking to cut cost as much as possible.Oh and the last thing they do that super annoying new trend where they have the screen ask you if you want to tip or not. Even after being super rude and looking miserable, they can still ask for a tip. Oooof, this place went downhill.