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Feedback gevenThe hotel is ok. Major opportunity for better service. On one of the days, I had the sign on the door to clean the room. When I got back later that afternoon, it wasn’t cleaned. Then, the cleaner knocks on the door at 5pm to clean. 5pm?! They also only left one clean towel on multiple days so I had to go get more from the front desk. And they don’t restock anything from the minibar. It would be great if they’d restock at least the bottled water. So overall, it’s a nice location, but the service and operations could be improved.
The staff at The Charlee were exceptional! Karen, Mauricio, Luis, Edison and every other team member we met with went above and beyond to make our stay memorable. The rooms are large and beds very comfortable. The building is gorgeous with thoughtful and creative touches. The neighborhood offered excellent food choices and variety, great rooftops for cocktails, live music and so much more. We felt safe throughout our stay and I highly recommend!
Excelente servicio excelente la comida y el ambiente perfecto la música es demasiado buena y la atmósfera que crea el lugar es apenas
El servicio muy desatento. Pedimos un postre 3 veces y nunca llegó. Solicitamos la cuenta y demoro 30min en llegar. Muy mala la atención
Un espectacular lugar para disfrutar muy buena música y tomar unos buenos tragos con vista al Emblemático Parque Lleras. Si llueve la noche se vuelve aún más romántica y espectacular!!!