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Feedback gevenThey gave our job to someone else and did not help us after that. I'm done with them.
After placing my mobile order, I arrived at the due time the app gave me, and I waited an extra 15 minutes to just give them time since the store was a little busy, and when I asked where my order was, I was told they would get right on it, but then I realized a drink was sitting right by the blender that had been sitting there since I arrived, and it was indeed my drink, and when the barista went to finish it off, she handed it to me. I told her that I wasn't going to accept a drink. I paid $7 and it was sitting there the whole time I had been waiting for it. She had a real attitude about it, and I explained to her that if she was in my shoes, she wouldn't have accepted it either, but my drink wasn't the only one sitting idle by the blender. I really think that the store manager, Melody, should be trained better because she is very condescending, as is the district manager, Tim.
The management has had their hands tied during the pandemic and tend to be unreasonable about certain things. It feels like a game of Simon says just to get served.As a whole Starbucks has done wonders to bring good coffee to the masses, but now that we have woken up there are definitely better small businesses in the area to enjoy a good espresso and patronize a local business who cares about customer service.
I actually used the convenience of their drive through. This Starbucks has the most friendliest service people I think I've ever met at a Starbucks. I got the egg,cheese ,double bacon on crosciiant and a ham and Swiss cheese on a Baggett. Delicious! The ham and Swiss warmed up has a bit of maybe similar to spicy mustard on it , it's a Must try , mouth watering lunch , Yummy very filling well priced lunch deal. My husband had the egg sandwich and said it had a great taste especially with the double bacon . Oh , and my Vanilla Chai Tea Hot Latte , Superb !! 10 /10 for Starbucks
Promote Tony! This guy had 50 positive comments on Facebook within a day plus 75 ?’s and ‘s. He is making a positive impact on dozens if not hundreds a day!