The Human Bean - Meridian

Yesterday night, it was like five minutes till the shop closed and it happened to be my mother's birthday. I called to see if they would stay open for an extra few minutes because my mom really wanted a Human Bean Frozen Hot Chocolate. They obliged and were absolutely wonderful! It was the Meridian, Idaho location on Main St. And Fairview. I greatly appreciate them helping me out. The two ladies were super kind and very helpful! Just wanted to say Thank You!!

This place is on point. Coffee and not coffee drinks. I love the staff and their vibe. The frozen hot chocolate is the best. Go Human bean.

Same good quality as other coffee chains, but at a much lower cost!

It was nice and the people working there were kind too. Drinks were good, hit the spot.

So upset with the service this morning. This has been a favorite for awhile now, but unfortunately today was so bad I won?t be going back. I order a weird drink. It?s not hard, but it?s not normal and I know that. But I?ve talked to staff and they have said it?s fine, not hard, just funny. It?s literally coffee, ice and whipping cream blended. The texture comes out weird, but it?s what I can have and I enjoy it. Today I ordered and when I got to the window I was told I couldn?t have that. I explained that I know the texture is funny, but it?s fine. I was told again no, but we can give you this other thing instead. I again said I know it?s going to be a weird texture but I get it here all the time. Again I was met with no. They don?t have a button for it? they can?t charge me for it? keep in mind I?ve already paid. In the meantime they also have asked me how to make my daughters drink, which is a normal drink item, but with sugar free. I told them I don?t know, however you would. It is AWFUL! So that went in the trash. We?ve now been there 16 minutes and they are still refusing to make my drink and offering me things I don?t want and can?t have. I?m going to be late at this point. So I ask for my money back. I?m told no and offered another random thing. I ask for the second time for my money back because I need to go. I?m then told they are just going to make my drink how I wanted it. Another 3 minutes later I?m finally leaving. And not ever coming back. Absolutely the worst start to my day. My drink was exactly what I wanted though. 19 minutes and a lot of arguing later. But my daughter doesn?t have a drink because it?s gross. Edit: I tried to reach out to the email you provided in your response. Never heard back.