Dunkin' - Mesa

We visit this restaurant almost every Sunday. It's usually quiet, which is nice since we prefer to dine in. Overall, the experience is good, but the manager always comes across as quite rude during our visits.

There’s something nostalgic about Dunkin’ coffee for me. I often find myself choosing between this location and the one at Power-McKellips, but this one has a slight edge due to its convenient drive-through. I mention these specific locations because when I visit, it’s usually to satisfy a sweet tooth. I order what I call the “café de dulce” — hot coffee with cream and sugar — and these are the only places that seem to get it right. I’m looking at you, Gilbert-Brown, and I won't even start on all the issues at Scottsdale-McKellips. Just a heads-up: some days, the drive-through speaker feels like it’s channeling Motörhead and can really blast your eardrums!

The food and drinks were great, and the service was also good. However, the dining area was not clean; the tables needed to be wiped down for people to sit comfortably, and there were crumbs all over the floor. Aside from that, it was an alright experience.

This is my go to Dunkin’ before work! They are always so friendly, and when they see me they always say hello! I order ahead, and if they are busy and see me they quickly make my drink! Definitely a great way to start the day!! Thanks everyone- Candice

Dunkin' has apparently stopped offering pup cups to their paying customers. I guess times are tough for poorly run companies. It's sad to see that leadership is actually stupid enough to not see how much money and business this will cost them.