McDonald's - Mesa

I live in the neighborhood, and frequent this location often. The food is fine. It's McDonald's. But, 100% of the time we go to drive thu, something is wrong with the order. No ketchup when I ask for it, or no dip, or forgot the drinks for happy meals. I'm gonna blame management. Because it doesn't matter if it's the new kid or someone who looks like they've been there forever. Hopefully the new location at Gilbert Mckellips will be better!

I come to this location many times a week. About 1% of the time the ice cream is working. For eight years now. When I asked them why the ice cream is not available, the only answer the employees and even managers give is “I don’t know”with a shoulder shrug. Most unprofessional response you could give. Then again it is McDonald’s we’re talking about.

I get the same order every morning large sugar free ice coffee and 1 burrito. Out of the 5 McDonald's that I've went to in the Mesa area this is the cheapest and the fastest one. I have yet to be treated rudely or even on the occasions I stop for a burger for lunch or dinner I've never gotten a wrong order.

3rd time in a couple weeks that I ordered an iced latte and I keep getting an iced coffee. I know the difference. If your machine is broken you need to let people know. Not a fan of the iced coffees. Other then that this is our favorite McDonald's to go to for the kids

From the caption greets on their drive thru from “ba da bap baaaaahh, what can I do it today?” to their clean uniforms happy professional staff I am lovin it! drive them away from my to protect this place. the gold standard of customer service. have never even received an incomplete order, the workers seem happy, eating looks as pretty as the pictures in show always tastes great! whoever owns this franchise location, the kudos for a great restaurant.