Firehouse Subs Mesquite Town Center

I love eating here! Violet is great, every time my dad and i come to eat here we always receive the best customer service and food is always great!

Misheard what I ordered ,and that led to them giving me the Hero not the Gyro. I tried to let them fix the mistake but it was 7:20 and it seemed only a few teenagers were running the place. Dont get me wrong they made the sandwich but i couldn't find the Gyro..... no cucumbers tatziki sauce or feta cheese. These cats just pit chicken mayo and a LTOP on a bun then gave it to me. Im beyond frustrated guess I'll eat somewhere else tonight.

I was horrified to say the least when we went into them DID NOT say even the expected welcome in the firehouse!! It is crazy to be so rude, to pay, to love and dedicated costumers. in other news after we ordered that we got our subs 20 minutes later and one of them didn't even have a Toasty bun, 0 Crunch. So rude. I actually still drank that I was hungry.

It won't be back. He was paid and sat at 6:50. Several online orders wait a long time, but we? the only customers in the store at the time. After 20 minutes, I wonder if they could overthrow my toddlers Mac and cheese as they were hungry. They give me an annoying look and tell me it will be a waiting time. After 50 minutes I ask where our food was. The guy behind the counter looked completely lost because they didn't leave any other orders. Then he finds it on the counter. After an hour we finally get our food. Now it's almost 7:50 and they just served us and started stacking chairs around us as if we don't want to go. Professionalism. Customer service. All about this location must be completely revised. And we will continue to drive only to avoid this place

Im not a fast food lover but it happened that I had to stop here. Its clean and comfortable. It was some game on TV so the atmosphere was like home. Order was done very fast. The subs were tasty. Nice clean place. Thank you!