Starbucks - Metro Durham/Chapel Hill

Made my salted caramel cream cold brew wrong... Twice!!!!! No syrup at all and Starbucks cold brew is so bitter without.... Disappointing

The folks working here are very nice a pleasant start to the day!

I came in a there was already 4 people waiting in line. There was several people working but no one was taking orders or extrovert the customers that they were short staff. Instead they just kept talking and doing other jobs. After 4 or 5 minutes the other customers that was waiting decided to leave no one noticed nor did they care. One of Starbucks workers was putting food up in the back but didn’t care there was people waiting to be serviced!!

I’ve been to this location on several occasions and I’m always pleased. The baristas I’ve talked to are always very pleasant and kind, plus the drinks are very solid. Ember is very sweet and she made my drink perfectly today, will definitely continue coming to this location :

The worst customer service didn't get the name of the lady behind the counters name. But she was very rude, didn't want to even be at work, was very slow. All I can is she had green hair and was wearing a black hoodie. Looked very sloppy to even be at work , not presentable. DRESS CODE needs to be talked about.