Starbucks - Metro Durham/Chapel Hill

Ive been coming to this location everyday for the last 3months was getting the SAME frappucino .. today i came to get the SAME frappucino was charged 12$ for a GRANDE cause i asked for extra caramel! 12$ is what i pay if i was to add a bagel with cream cheese today it was 12$ just for a coffee that wasnt even a 12$ size! I declined the coffee and proceeded to another location but this interaction definitely needed to be noted!

We accidentally ordered our drinks on mobile for the wrong location and were initially told we would need to call corporate to get a refund and then reorder from their store. But after 10-15 minutes on hold to request our refund, the manager, Makayla, came out and told us that they would go ahead and honor our drink order even though it was our mistake that we ordered from the wrong store. They were absolutely slammed because today was Pride, but they still helped us out — this is a prime example of a company putting the customer first and we really appreciate the team working at this location taking care of us. Thank you!

It’s good that there is one in the hotel. But probably the slowest Starbucks I’ve ever been in! 15-20 minutes in the line in the morning. Staff aren’t in a rush at all.

Was there today as the doors opened an was greeted by a friendly barista gentleman who made my coffee and husbands order prefectly with a big smile. The lovely lady who took my order had the coolest Polish accent and was super nice. My order is crazy she got it right and the guy made it right. That should be how it goes but sadly it doesn’t always. Busy with it being at Marriott and the price was $5.95 plus tax which is always the price of my drink. I will go back tomorrow. Sticky notes with what people wish was their super power was really cool and Brownie the dog who was the puppy of the month?! Well I wish I could meet him!

I got 3 cups from the sale section and it said 75 off but the gave me a 60 off I went back but they had closed ;