Sugar Factory - Metro Manila

I understood that their supplier didn't deliver on time so they didn't have very much choices even if they had an extensive menu. But the quality of food served was disappointing. For a party of we ordered truffled pasta but since they don't have truffle available they served us Alfredo Pasta without flavors. Its spaghetti mixed with heavy cream and sprinkled with parmesan and parsley. It was also served semi warm to cold. They did serve an extra garlic bread but still charged us pesos even if the expensive part (truffle) was missing. Buffalo chicken wings was also forgettable. Fries seemed to be fried in old oil. Bun seems old and taste was just ok. The beef tapa which i didn't try seemed to be delicious since our driver enjoyed it. Was going to give their dessert a chance but the red velvet cake i wanted to try is not available either along with the milkshakes. Staff was ok didn't bother to ask if we needed anything else after the food was served. My overall verdict skip it and try other resto nearby. I would definitely NOT recommend to a friend.

I was supposed to celebrate my birthday dinner here.I made reservation a few days in advance and was looking forward to it.I tried to contact them earlier that day to confirm my reservation but no one answered the phone. SO my husband went ahead of time to check on our reservation (since it was difficult to get hold of them on the phone) and was shocked to find out a measly is only available from the menu. It was disappointing to say the least. I had to contact my guests and have them re routed to a different location.

Ordered "The Classic" for dessert. The presentation was good as was the chocolate ice cream. The chocolate chip cookie was a little hard. It would have been a perfect item if it had been bulkier. The biscuit, which was dry and hard, didn't contrast well with whipped cream and ice cream.

I like cocktails and this place has wonderful cocktails and if you are not into alcohol you can get them alcohol free and still have a great experience. I went there with my 5 year old too and he loves the place. Overall, a great place for a family Sunday lunch and a nice milkshake

The food was delicious overall and the portions were really huge! However, the thin steak was not acceptable for its price ... ???? Anyway, the hotel and the service were amazing!