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Feedback gevenThe last few times I have gone here the A/C has been at 87 degrees in the East room. I love this place, but cannot deal with A/C off or set to 87 degrees.
My husband and I asked for to go boxes, but the waitress put mine in with his. His food is spicy and I can't eat spicy because of stomach issues! Why would they do that? I was looking forward to the leftovers for lunch, but now I can't eat it!
Went to Celebrate my son's 17 birthday and the wait time was 3.5 hours until i just left. My mother got there 05:30 p.m. was told the party of 11 all had to be present to be put on waiting list. at 06:00 p.m. everyone arrived we were told will be ready by 07:15p.m. At 08:00p.m. the manager told us it will be a few minutes because the table that fits 11 are still there and they could not rush them out of dinner. 08:30p.m. we just got tired of waiting while complaining to hostess table was told by a blond hostess is normal to wait 2 to 3 hours. When requested to see manager he never came out and other manager came and said what is the problem and when explain he stated well would you mind waiting, he will find you a table then explain the party of 11 is still there and they cannot ask them to leave but I explain to him but we can wait hours is so ridiculous is unreal so we left to eat elsewhere. Is sad to see such inefficiencies such lack of accommodation for party of 11.
My wife and I were considering going to this place. I called to see if they had call ahead waiting. The hostess that answered the phone told me, “No, you will have to come to the front and wait like everyone else.” I couldn’t believe she was sooo rude! Guess what hostess, I don’t have to wait at your restaurant, because I will not darken the door or spend my money there.
Getting together with a friend yesterday at Samurai for an early dinner. Samurai is very similar to Benihana with the big hibachi table that guests can sit at watching the chef cook their meal in front of them. Always entertaining. We ordered the Samurai Spicy Shrimp Filet meal, the Samurai Onion Soup and Samurai salad, and the Samurai California Roll. Everything was delicious. Service was very good here. Our server was attentive to our needs. Parking was easy and we got a good spot near the resturant. It was a very good experience.