Pollo Tropical - Miami Springs

The food was good. I had the redisserie chicken. it was a lot. the black beans were also a lot. I had enough to eat twice. clean restaurant. nice staff.

The customer service is amazing. eat well cooked. Unfortunately, the IT types need to look at printers and scanners. too much time to wait customers in the line only for taking and because scanners do not work.

Use food to be fresh and good, but visit the last two I can't say. I ordered the three times and the meat was burned and avocado slices on the side and was given a half of an avocado total (not cut) and I bought the steak bowl 2 times and it has only 4 small slices steak and a little yellow rice and no chimichurri. sn is the worse thing it was today! They never put objects on them, and the food was burned today. This is my last time here!

I try to like pollen tropical because eating is good, but the service is terrible. I have posted an order online, late show up to give them extra time, and still wait at the end another 20 minutes. although the personal tries, there are definitely some management / logistics problem. always a huge back to eat

This is the slowest and worst location ever. They took forever almost 20 minutes for a tropi chop. And there were no chimi churro for the steaks no sauces. They’re always lacking. Never coming back again due to the fact that I was on a lunch break. They are too slow.