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Feedback gevenI went here for the mad hatter brunch and absolutely loved it! The food was delicious and the vibe was excellent!
The staff went out of their way to make us comfortable. Thank you!
This is a beautiful spot but unfortunately there are so many loud gardening tools going on above it, it’s hard to enjoy for breakfast. I ordered over medium eggs, got over easy. Ordered well done sausage, mine was the least Cooked of everything coming out. Even though I’m staying in the hotel, I’ll find a different spot for breakfast.
I went here this past weekend to end my birthday weekend and was extremely disappointed in the food I was served. When you hear of a restaurant in the Ritz-Carlton you expect quality. I felt like I was served continental breakfast compared to it being buffet style. I had a nice server who was trying her best to make it a nice experience, outside was pretty but closed because of weather and the Alice in wonderland drinks were pleasant which got them the two stars. I was served French toast that is pictured on here in the reviews and everything on it was melted I had to ask the server to take it back so that I can get a fresh order and somehow it came back cold minutes later. We were a party of five and despite ordering different dishes everything was cold and nasty. When I spoke to the manager at the end after paying he tried to ask for me to come back but I would never come back after spending over $135 for two people. After I spoke to the manager two other parties came up to complain about the food as well so it wasn't just our table. I saw a big sign promoting their mother's Day brunch please do not bring your mom here if you like her even a little bit. There are plenty of other restaurants in Miami that is worth your money and your time. Just trying to save someone else from disappointment.
We went to Isabelle's for a joint birthday celebration. Our server was Patricia. She was absolutely superb. Banquet Manager Issam greeted us warmly, provided us some absolutely delicious wine from Argentina, and then arranged for special Happy Birthday cupcakes with candles. It was magnificent. I hope we brought some fun to the restaurant as well. The event was the Mad Hatter brunch. We wore Mad Hatter hats. One of our group was a Broadway singer. He serenaded some of the guests. Also met the new manager of Isabelle's who is a delightful young lady. She is a welcome addition to the Ritz Carlton Food Beverage family.